Shipping policy

Welcome to Rose Darlings.

Thank you for shopping with Rose Darlings. We’re committed to making your shopping experience smooth and dependable, from the moment your order is placed to the moment it arrives. Please take a moment to review our Shipping Policy below.

Order Processing

Once your order has been successfully placed and payment has been confirmed, our fulfillment team will begin preparing your items for shipment.

Processing Time

1–3 Business Days

Orders are processed Monday through Friday, excluding weekends and public holidays.

Orders placed outside of regular business hours will be handled on the next available business day.

During holidays, special promotions, or peak shopping periods, processing may take a little longer than usual.

Every order is carefully checked before dispatch to help ensure the items are accurate and meet our quality standards.

Shipping Methods & Rates

Shipping Method Order Amount Shipping Fee
Standard Shipping $0.00 – $64.99 $8.00
Free Standard Shipping $65.00+ FREE
Expedited Shipping $0.00 – $99.99 $18.00
Free Expedited Shipping $100.00+ FREE

Shipping charges are automatically applied at checkout based on your order total. Shopify supports order-value-based shipping rates and free-shipping thresholds.

Order Tracking

After your order has been shipped, you will receive a shipping confirmation email with your tracking information.

Tracking details generally become available within 24–48 hours after the carrier receives and scans your package.

If your tracking information does not update immediately, please allow some additional time for the carrier's system to register the shipment.

You can also check your shipment through:

17TRACK

If you have any questions about your tracking status, please contact our Customer Support Team.

Shipping Information

To help avoid delivery issues, please keep the following in mind:

  • Please carefully review your shipping address before completing your purchase.
  • Shipping addresses cannot be changed once an order has entered processing.
  • Orders containing multiple items may be shipped separately depending on inventory and fulfillment availability.
  • Shipping carriers are selected based on the destination and available logistics services.
  • Rose Darlings currently ships within the United States only.
  • We currently do not deliver to APO, FPO, or DPO military addresses.

Shipping Delays

We work hard to prepare and dispatch orders promptly, but occasional delays may occur due to circumstances outside our control, including:

  • Severe weather conditions
  • Transportation disruptions
  • Public holidays
  • High shipping volumes
  • Incorrect or incomplete shipping information
  • Unexpected carrier delays
  • Other unforeseen logistical issues

We appreciate your patience and understanding if an unexpected delay affects your delivery.

Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible.

To help us review the situation, please provide:

  • Order Number
  • Photos of the shipping package
  • Photos of the shipping label
  • Photos of the damaged item, if applicable

Our Customer Support Team will review the information and work with the appropriate shipping carrier to help find a suitable solution.

Incorrect Shipping Information

Please make sure your shipping information is complete and accurate before placing your order.

If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned by the carrier. Once an order has entered processing, we may not be able to make changes to the shipping address.

Business Address

The address below is provided for business correspondence only and is not our return warehouse.

Please contact Customer Support before sending any merchandise back so we can provide the appropriate return instructions.

Rose Darlings
4000 Dunwoody Park
Atlanta, GA 30338
United States

Business Correspondence Only – Not a Return Address

Contact Us

Rose Darlings

📧 info@rosedarlings.com

Business Hours: Monday–Friday, 9:00 AM–6:00 PM EST
Response Time: Within 24–48 business hours

If you have any questions about shipping, tracking, or delivery, please contact info@rosedarlings.com.

We truly appreciate you choosing Rose Darlings. We’ll do our best to keep every step of your order clear, simple, and worry-free, so you can spend less time waiting and more time enjoying your new favorite pieces. 🌹